Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of GamifyHub (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://gamifyhub.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@gamifyhub.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@gamifyhub.com
This is the best by far phone case I have ever in like bought.. it has over 30 games a lot are old school and very very entertaining. Besides the actual game boy the case itself is very durable sturdy. I have dropped my phone neither phone nor case have broken. I’m 100 % satisfied thanks :)
When I first saw this ad I thought, “that’s far too good to be true!” ... well, believe it, folks! This product came undamaged, and it fits amazingly! amazing sound quality, feel, and the buttons don’t feel bulky. I got one for myself and my boyfriend and this is the first time he REALLY loves a present I got for him! This is a guaranteed win, don’t let this one go, folks!
The phone case exceeded all my expectations it’s awesome the Mario’s awesome the country game is awesome the Pac-Man game is in super nostalgic it's an amazing product
This is awesome... I actually thought the screen came scratched and marked but it was actually a plastic protector! it good to play for hours or just in between stuff like a doctors visit or road tripping.
Totally amazing. The controls are excellent. Luminosity too. Angle view too. The games are 8-bits and 4-bits classics : some first NES games (mario, contra, excite bike..) the other are 80s classics: 1942, pacman, the original Donkey Kong... and they are all perfectly emulated!
This has a collection of NES roms, and a few other random ones it seems. On the plus side it has Macross (Robotech) which was never relased in the US but that I was always a big fan of.
Blast from the past. All the games are solid and operate just like original NES. I am a NES collector and have every device and game ever made, this thing is pretty cool. Full color screen and it lights up so you can play in the dark.
I love this phone case! I have an iPhone X and it fits perfectly! It DOES have Super Mario Brothers 2 (what most GEN-Xers would consider to be the FIRST, while the actual 1st Mario Bros. was pretty much donkey Kong with Mario) but, yes, it is the one that came standard with the NES player in 1988 along with Duck Hunt. What a classical !
I had no idea a product like this existed. I’m so glad I got it for my husband! It’s fun, it’s nostalgic and it works really, really well. The sheer number of games available is impressive! It’s also surprisingly light weight. I’m very happy with this gift!
Nice
Cool retro gaming case!
Quality of retro gaming case is OK! Thank you very much!
Super fast delivery! Product is excellent, quality very good. Recommend this store!!!
is of an excellent quality, just as expected
can surely recommend
retro gaming case is even cooler than i expected
Everything is good. Store is very attentive :) Thank you!
exceptionally great!
Excellent product. Thanks!
Thank you, very quick shipping. my phone case just perfect!!
Fast shipping to texas. Love it. Has cute music. Tons of games to chose from.Charger port. Good quality everything. Screen has good graphics. My boyfriend loves it thank you. Came in good packaged box.
This is an awesome little phone case I recommend this store I tested it out and it looks like you get a whole bunch of games and the package arrived so fast I was amazed.
I bought case for iphone as a present. Thanks for delivering in time.
good quality of my new retro gaming case. i was a bit worried but it's fine.
Very good, i think that probably later i will buy from this store again.